Broker & Consultant: Summary of Benefits and Consultative Services


Counseling: Claremont offers in-person, confidential, counseling. Three, five and eight visit plans are available. Additional visits not covered by the EAP are available at Claremont's negotiated rates.

Critical Incident Stress Debriefing (CISD)/Conflict Resolution: CISD services to respond to emergency situations (e.g. natural disasters, death of a co-worker, etc.) are provided. Conflict resolution services to assist with disputes between employees are also available. 2-8 hours included per contract year. Additional services are available on a fee-for-service basis.

Legal Consultation: An initial 30-minute consultation is provided at no cost. A 25% discount is available for any service beyond the initial consultation. Depending upon the issue and personal preference, telephonic or in-person consultations are available. Attorneys have expertise in areas such as family law, consumer issues, traffic violations and personal injury, etc. Free "Simple Will" kits are available upon request. *

Financial Consultation: Financial specialists are available to assist employees/family members with budgeting, retirement planning, debt consolidation, financial planning, stock option plans, auto and real estate purchasing, etc. Free credit reports are available upon request. *

Dependent Care Consultation and Referral: Nationwide referrals for child/elder care are provided. A Dependent Care Specialist consults with each employee/family member to generate a customized report, which provides a listing of appropriate agencies/services and other helpful written information.

Community Resources: A free referral service to low or no cost community resources is available. The service assists employees/family members by providing information on support groups, 12- step meetings, medical and mental health topics, inpatient and outpatient treatment facilities, and more.

Employee and Manager Orientations: On-site orientation meetings are provided for all employees. Trainings to help managers take advantage of Claremont's consultative resources are available. Travel charges may apply.

Management/Human Resources Consultation: Expert consultation, intervention and on-going case follow-up are available for problem employee situations. The Claremont consultants have expertise in behavioral health, organizational systems, progressive discipline, employment law and human resources. The telephonic consultation is unlimited for managers and HR staff. Additional on-site services not included in the EAP are available on a fee-for-service basis.

Seminars/Trainings/Health Fairs: Seminars include Stress Management, Surviving the Holidays, Communication Skills, Dealing with Difficult People, Balancing Work and Family, Coping with Change, and other topics on request. Trainings include, Drug Free Workplace, Workplace Violence Prevention, Sexual Harassment, Diversity and other topics on request. A Claremont representative is also available to participate in company sponsored health fairs. 2-8 hours included per contract year. Additional services are available on a fee-for-service basis.

* Clients may use one visit/consultation per issue.

This is a Summary of Claremont's EAP services. This is not a Legal Summary Plan description. Some restrictions may apply.